Ratings & Reviews

Overall Rating

(85 reviews)
90.6% of customers recommend this property

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Resident Reviews

submitted by Sarah X. - |Recommended: YesOverall great property with an awesome location...one complaint — We lived at the Meridian Grosvenor for 3 years and really enjoyed our time there. Our 1 bedroom apartment was nicely laid out and we absolutely loved the location. I metro into DC every day and really enjoyed how close it was to metro, the beltway, and Rockville pike. The maintenance staff and front desk staff were excellent. However, we did have a lot of issues with the leasing staff. They are not that friendly and are poor communicators. On multiple occasions, we were told the wrong thing by the assistant property manager when we went to reserve the loading dock for our move-out a month in advance, we were told by the assistant property manager via email that it was confirmed and when we went to double check the night before, it hadn't even been put into the system . Thankfully, there was only 1 other apt moving so the front desk booked for us. On another occasion, we were told the incorrect date of our lease end date. I've dealt with very efficient leasing offices and this isn't one of them. We would still recommend this apartment complex to a friend but don't have high expectations for the property management team.
response from property -Thank you for taking the time to submit a review and sharing your concerns with us. We strive to offer the highest level of customer service and want to sincerely apologize if you received anything less from our management team. We take reviews very seriously and want you to know that we will work hard to ensure that we are doing the best for our residents moving forward. We are grateful that you were a resident for three years and enjoyed a majority of your time at our community. If you are looking to move again, we hope that you will consider giving us another shot. We would love to make it up to you. Our property manager would welcome an opportunity to speak with you to find out more about your experience, please feel free to contact him at 301-581-0015.
submitted by Sara L. - |Recommended: YesExpensive, but a great place to live. — The building is great. The price is up there but if you can afford it, I would do it. It's quiet, clean, efficient, and super close to a metro station
submitted by Razeen K. - |Recommended: YesGreat property aside from a couple of minor things — Great apartments, friendly staff, nice interior.
submitted by Tara D. - |Recommended: YesGood place to call home — Conveniently located and comfortable setting.
submitted by James B. - |Recommended: YesWe love our apartment. — We would recommend the building to friends due to the convenience and quality of the living.
submitted by Cori C. - |Recommended: YesGood location — I chose this community because of the location and the cost. Both are great so I am happy. I wish the woman that worked at the front desk was a little more pleasant when I have to pick up packages but I just try to avoid her times. Phil is really nice and so is the woman on weekends. The leasing office is great while you are signing up but then they leave a little to be desired. However, their job is to get you to sign your lease, after that they will not return a phone call. I haven't needed much though so it is not a problem. Maintenance staff are wonderful and friendly and that is who I appreciate
submitted by Tetsuya A. - |Recommended: NoGood — good
submitted by K M. - |Recommended: YesDefinitely recommended. — A good address location can come at a premium, true. But here, the building's units, amenities, maintenance staff, front desk attendants, and management have been very good, if not excellent, so it's worth it. I've lived in two different floor plans in four years and really liked both. Maintenance is responsive and does a great job management is responsive and flexible and the front desk folks are almost always friendly and more than helpful. ...and the convenience of the location proximity to Metro, the convenience store immediately adjacent, nearby Beach Dr is outstanding.
submitted by Aysen R. - |Recommended: YesWe loved it — It is so pleasant living at Meridian. Staffs are friendly. Building is very well maintained.
submitted by Michael K. - |Recommended: YesAwesome — The staff and maintenance crew are fantastic. I would recommend living here to anybody.
response from property -Thank you for taking the time to submit a review. We really appreciate the five star rating you have given our community! We strive to provide the best customer service possible to ensure an enjoyable experience for our residents and are happy to hear that we are meeting your expectations. We are glad to hear that you enjoy calling the Meridian home!
submitted by Benjamin S. - |Recommended: YesFantastic and gorgeous apartment comples — It's a great apartment building to live in. The staff is incredible and the facilities are great
submitted by Juan E. - |Recommended: YesGreat finishing in apt, great views, great value Not to mention convenience — Best overall value around
submitted by Nicole B. - |Recommended: NoWe need to clean our building — Sometimes the floor in the elevator has coffee stains which is not good at all. The floors need to be vacuumed some people leave trash on the floors which make the building look unkept and dirty. When I first moved here it was very clean, now I saw a roach on the floor in the building and that is totally unexceptable. We have to keep our building clean The way we keep our building is a reflection on management and I know we can do better. I love living here, but to see a roach mean its a problem
response from property -Hi Nicole, Thank you for taking the time to submit a review. We appreciate you sharing your concerns with us. Over the holiday weekend we did not have our normal housekeeping team available so we sincerely apologize if the property was not as well kept as normal. We strive to maintain a gorgeous community and follow a very strict cleaning schedule. We will speak with our team to ensure we are maintaining the property properly. Our property manager has reached out to you regarding your concerns and is looking forward to hearing back from you soon. Sincerely, Taryn S.
submitted by Karen H. - |Recommended: YesI really like the property. — I enjoy living here.
submitted by Melissa K. - |Recommended: YesClassy, neat, excellent-quality, close to metro station, great — It's quiet, safe, nice restaurants and shops nearby, superior upkeep and landscape. Everything positive one can think of, this place area neighborhood has it