|Recommended: YesBeautiful apartment complex in a great location. — I love living at the Meridian because of its closeness to DC and its modern feel. The only complaint I have is in regard to experiences with staff. The maintenance staff is always very polite and punctual, and the leasing office staff has been helpful- but the front desk staff is not always very friendly. It is to the point where I sometimes feel uncomfortable asking for packages or asking general questions. It is almost as if I am bothering them. I wish there was more of a welcoming feel in the lobby and with the front desk, but overall I am very happy with my experience here thus far.
|Recommended: NoNothing — Nothing
|Recommended: YesNo complaints — nice, safe, clean and close to the metro
|Recommended: Yes6-Month Tenant — Quiet and respectful neighbors. Staff excellent. Very happy living here.
|Recommended: YesDONT DO IT IF YOU LIKE HOT WATER — Moved in. Day one 5 minutes of sort-of hot water. Maintenance increases temp by 10 degrees. Now we have 5 minutes of 10-degree-of-sort-of-hotter water. For 1600 a month you'd think they'd provide a decent water heater. It's a 38-gallon tank Ugh
Thank you for taking the time to share your concerns and for giving us the opportunity to respond. We apologize for the water temperature. We strive to provide the best customer service possible, and currently have a work order in place to have our head maintenance engineer address your hot water concern as quickly as possible. Our property manager will be reaching out to you directly to speak with you about your concerns.
|Recommended: YesDoesn't get any better — It's like living in a 5 star hotel
|Recommended: YesMeridian at Grosvenor Station is a the best place for renters — The staff are incredibly attentive the building facilities are very upscale the building security is top notch the maintenance crew are very efficient and fast and the location only a 3-5 minute walk from door to metro turnstyle is hard to beat. Additionally, the studio apartment floor plan which is the only one with which I'm familiar is very spacious and thoughtful. Not only am I very complacent here but so is my dog. -
|Recommended: YesOverall great property with an awesome location...one complaint — We lived at the Meridian Grosvenor for 3 years and really enjoyed our time there. Our 1 bedroom apartment was nicely laid out and we absolutely loved the location. I metro into DC every day and really enjoyed how close it was to metro, the beltway, and Rockville pike. The maintenance staff and front desk staff were excellent. However, we did have a lot of issues with the leasing staff. They are not that friendly and are poor communicators. On multiple occasions, we were told the wrong thing by the assistant property manager when we went to reserve the loading dock for our move-out a month in advance, we were told by the assistant property manager via email that it was confirmed and when we went to double check the night before, it hadn't even been put into the system . Thankfully, there was only 1 other apt moving so the front desk booked for us. On another occasion, we were told the incorrect date of our lease end date. I've dealt with very efficient leasing offices and this isn't one of them. We would still recommend this apartment complex to a friend but don't have high expectations for the property management team.
Thank you for taking the time to submit a review and sharing your concerns with us. We strive to offer the highest level of customer service and want to sincerely apologize if you received anything less from our management team. We take reviews very seriously and want you to know that we will work hard to ensure that we are doing the best for our residents moving forward. We are grateful that you were a resident for three years and enjoyed a majority of your time at our community. If you are looking to move again, we hope that you will consider giving us another shot. We would love to make it up to you. Our property manager would welcome an opportunity to speak with you to find out more about your experience, please feel free to contact him at 301-581-0015.
|Recommended: YesExpensive, but a great place to live. — The building is great. The price is up there but if you can afford it, I would do it. It's quiet, clean, efficient, and super close to a metro station
|Recommended: YesGreat property aside from a couple of minor things — Great apartments, friendly staff, nice interior.
|Recommended: YesGood place to call home — Conveniently located and comfortable setting.
|Recommended: YesWe love our apartment. — We would recommend the building to friends due to the convenience and quality of the living.
|Recommended: YesGood location — I chose this community because of the location and the cost. Both are great so I am happy. I wish the woman that worked at the front desk was a little more pleasant when I have to pick up packages but I just try to avoid her times. Phil is really nice and so is the woman on weekends. The leasing office is great while you are signing up but then they leave a little to be desired. However, their job is to get you to sign your lease, after that they will not return a phone call. I haven't needed much though so it is not a problem. Maintenance staff are wonderful and friendly and that is who I appreciate
|Recommended: NoGood — good
|Recommended: YesDefinitely recommended. — A good address location can come at a premium, true. But here, the building's units, amenities, maintenance staff, front desk attendants, and management have been very good, if not excellent, so it's worth it. I've lived in two different floor plans in four years and really liked both. Maintenance is responsive and does a great job management is responsive and flexible and the front desk folks are almost always friendly and more than helpful. ...and the convenience of the location proximity to Metro, the convenience store immediately adjacent, nearby Beach Dr is outstanding.